In recent years, Business Process Outsourcing (BPO) has become increasingly adapted in the construction industry particularly within medium and large scale projects. This trend is driven by the need for enhanced efficiency, cost reduction and access to specialized expertise.
Reflecting a Compound Annual Growth Rate (CAGR) of about 9.6% during 2023 period businessresearchinsights.com, the industry is witnessing a growing trend toward outsourcing.
The BPO industry continues to expand across various sectors, including construction. Although the construction sector’s share in the BPO market is relatively less, the increasing adoption of outsourcing services indicates a positive trend toward operational efficiency and cost-effectiveness.
Adoption of BPO across company sizes
The shift towards BPO is evident across various company sizes within the construction sector.
Large corporations – Major construction firms are increasingly adopting BPO to streamline operations and focus on core competencies.
Small to medium enterprises (SMEs) – As an example approximately 29% of U.S. companies with fewer than 50 employees utilise outsourcing services. enterpriseappstoday.com
Optimal stages for BPO integration
Construction companies often consider integrating BPO at specific stages to maximize benefits.
Project planning and design – Outsourcing tasks like cost estimation and architectural design can lead to more accurate budgeting and efficient resource allocation.
Project management – Engaging external experts for project management can enhance oversight and adherence to timelines.
Administrative functions – Outsourcing administrative tasks allows companies to focus on strategic activities.
Motivations for adopting BPO
The primary drivers for adopting BPO in construction include.
Cost Reduction – BPO can lead to significant cost savings by eliminating the need for in house teams for non core functions.
Access to specialised skills – Outsourcing provides access to a global talent pool with specialized expertise enhancing project quality.
Scalability – BPO offers the flexibility to scale operations based on project demands without the complexities of hiring.
Cost benefits and performance improvements
The financial and operational advantages of BPO in construction are substantial;
Market growth: The global outsourcing market is projected to reach $450 billion by the end of 2025, reflecting a CAGR of 5.1% since 2020. yoocollab.com
Performance: Outsourcing delivers up to a 25% improvement in functional total cost of ownership, achieved via process redesign, digitalisation and automation. bain.com
Time to market reduction: Outsourcing non critical tasks can lead to a 25% reductionin time-to-market allowing for faster project completion. myoutdesk.com
The growing role of BPO in medium and large scale construction projects are important to provide cost savings, access to specialised skills and operational flexibility. As the construction industry continues to move forward, embracing BPO strategies will be important for firms aiming to maintain competitiveness and achieve excellence in project delivery.
Why work with Skyway Global BPO
Experienced team
With 25 years of experience across multiple industries, we understand the complexities and challenges businesses face. Our methodical approach ensures that outsourcing is not just about reducing workload, it’s about understanding the factors that creating long term value.
Agile development process
Whether you require short term support, long term outsourcing or a hybrid approach, our flexible service models allow you to scale operations up or down as needed. This gives businesses the ability to respond quickly to market demands without the financial risk of hiring full time employees and administrative headaches.
Client centric approach
Your business needs are at the core of everything we do. We focus on understanding your challenges, customising solutions that fit your exact objectives delivering results that aligns with requirements.
Proven track record
At Skyway Global BPO, we have successfully delivered reliable, scalable and cost effective solutions to businesses across various sectors. Our commitment to excellence and transparency ensures consistent performance and success across projects.
Cost effective operational models
Whether you need a hybrid model, a dedicated team or project based assistance, Skyway Global BPO offers flexible pricing structures that ensure you only pay for what you utilise. This allows companies to scale strategically and allocate resources effectively.
Global standards and compliance
Operating in today’s market requires strict adherence to regulatory frameworks such as RICS, FIDIC and international business standards. We ensure compliance with industry specific regulations, maintain data confidentiality and legal security in every aspect of our outsourcing solutions.
Schedule a free consultation with one of our experts and learn how we’ll be able to help your company with expert quantity surveying.
